Multi Disciplinary Meetings (MDMs) are now an accepted best practice within health services for patients with a cancer diagnosis. To ensure staff are utilising the most efficient systems and processes, a review of the MDM administrative processes is required. GICS have engaged the Bevington Group to complete this review. The intention is to remove the inefficiencies in the process, and save time and hassle for both clinicians and admin staff.
In the first phase of the project we have identified that there are 460 process steps involved in a MDM across 11 key roles. In total, 700 hours is spent on organising and running multi-disciplinary meetings. Of these 700 hours, 37% is spent on "noise" activity - which is non productive time. Our top 10 noise drivers are: